HOTEL DIPLOMATIC, Turin – A Smart Stay in the City
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Key details
About the Hotel
Via Cernaia 42,
Turin,
Italy,
10122,
Piedmont
Rooms & Amenities
Hotel Diplomatic offers Comfort Rooms, Comfort Rooms with Jacuzzi, Comfort Rooms with Sauna, and Junior Suites. All rooms include air conditioning, free Wi-Fi, satellite TV, and kettles with tea and coffee. Comfort Jacuzzi rooms feature private whirlpool tubs, while Comfort Sauna rooms include Finnish saunas with chromotherapy. Junior Suites have living areas and can accommodate up to four guests.
Dining & Drinks
The Diplomatic Café on the ground floor serves Italian coffee, Piedmontese Apericena, and cocktails in a vintage-style setting. Breakfast runs from 2 AM to 12 PM, with gluten-free, vegetarian, and vegan options. Nearby, historic cafés like Caffè Al Bicerin (since 1793) and Caffè Fiorio (since 1780) offer local specialties like Bicerin coffee and Gianduiotto chocolates.
Location & Transport
The hotel is 150 meters from XVIII Dicembre Metro and 500 meters from Porta Susa train station, with direct high-speed rail connections. It's a 5-minute walk to Piazza Statuto and 20 km from Turin-Caselle Airport. Nearby landmarks include the Egyptian Museum, Palazzo Madama, and Piazza Castello.
Meetings & Events
Three meeting rooms accommodate up to 180 people, with auditorium, horseshoe, or school desk layouts. Audiovisual equipment, coffee breaks, and corporate lunches are available. Private parking and electric vehicle charging stations are on-site.
Local Attractions
Guests can explore Turin's esoteric sites, including Piazza Statuto's 'Porta dell'Inferno,' or take the Magic Turin tour covering Grail legends and Masonic history. The Egyptian Museum, renovated with doubled exhibition space, is a short walk away. Historic cafés like Caffè Baratti e Milano (since 1858) serve Tramezzino sandwiches and Gianduiotto chocolates.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Parking
EUR 19 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi
On-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Laundry
Dry cleaning
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Via Cernaia 42,
Turin,
Italy,
10122,
Piedmont
Map view
Via Cernaia 42,
Turin,
Italy,
10122,
Piedmont
City landmarks
Museum
Egyptian Museum
1.4
km
Square
Piazza Castello
1.3
km
Landmark
Palazzo Carignano
1.4
km
Tower
Mole Antonelliana
2.1
km
Square
Piazza San Carlo
1.3
km
Museum
National Cinema Museum
2.1
km
Church
Cathedral of Saint John the Baptist
1.6
km
Landmark
Royal Palace of Turin
1.5
km
Park
Parco del Valentino
2.5
km
Museum
Museum of the Risorgimento
1.5
km
Landmark
Grattacielo Intesa Sanpaolo
840 m
Museum
Museum of Eastern Art
1.1
km
Castle
Castello del Valentino
2.5
km
Square
Piazza Solferino
920 m
Museum
Museum of the Holy Shroud Museo della Sindone
880 m
Museum
Civic Gallery of Modern and Contemporary Art
1.9
km
Square
Piazza Vittorio Veneto
2.2
km
Landmark
Museum of antiquities
1.3
km
Museum
Palazzo Madama
1.4
km
Church
Santuario Basilica La Consolata
1.1
km
Museum
Sabauda Gallery
1.8
km
Landmark
Il toro in piazza San Carlo
1.3
km
Market
Porta Palazzo
1.6
km
Museum
Musei Reali
1.6
km
Landmark
Quadrilatero Romano
1.5
km
Nearby
Square
Piazza Statuto
470 m
Train Station
Stazione Alta Velocita Torino Porta Susa
150 m
Via Francesco Giuseppe Guicciardini 7a nei pressi della stazione FS di Porta Susa
Museo Pietro Micca
160 m
Square
Piazza XVIII Dicembre
160 m
Museum
Mastio della Cittadella
330 m
Restaurants
Ristorante Pizzeria Cernaia 31
30 m
Via Cernaia 31
Sol Levante
100 m
Via Carlo Boucheron 18
Torteria Berlicabarbis
50 m
Via Cernaia 44
Oryza
170 m
Via Antonio Giuseppe Ignazio Bertola 57
Pastarell
190 m
Piazza Diciotto Dicembre 3 Porta Susa
Ristorante la Piola
220 m
Corso Vinzaglio 3
Ristorante Da Salvo
200 m
Via Filippo Juvarra 20
ice blue
220 m
Piazza XVIII dicembre
Osteria del Frate
300 m
Via Carlo Boucheron 11
Okami
240 m
Via Giuseppe Luigi Passalacqua 4
Gelateria La Romana
430 m
Corso Inghilterra 31/A
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 11 reviews
8.0
8.0/10 based on 5093 reviews
Paula
United States,
April
2024
6.2/10
I had a mixed experience at the hotel. The convenient location near the rail station was great, but the room, while stylish with high-tech features like a light sensor, was small and outdated, and noise from the neighboring room was quite bothersome. The service varied, with some staff being efficient and friendly, while others were rude and unhelpful. The dining options were lacking in variety and freshness. Overall, the hotel had its ups and downs.
Rooms
5.0
The room was a bit disappointing. It had a trendy design with high-tech amenities like a light sensor, but it felt cramped and old-fashioned. Noise from the adjacent room, especially their toilet, was a significant disturbance.
Service
6.0
The service was a mixed bag. Some staff members were efficient and quick to respond to queries, while others, like Sam the bartender, were dismissive and unpleasant. The interaction about payment was particularly uncomfortable.
Location
9.0
The location was a highlight. It was convenient for rail travel, being close to the Porta Susa station, making it easy to explore Turin. The central proximity was a major plus point for accessibility.
Dining
5.0
The dining experience left a lot to be desired. There was a limited selection of hot food, with slow replenishment, and the fruit options were lacking. The cheese rolls were a standout, but overall, the variety and freshness were disappointing.
Facilities
5.0
It fulfilled basic requirements but didn't offer any significant extras.
Paul
United Kingdom,
December
2023
7.6/10
The hotel offers a cozy atmosphere with family-oriented rooms, but the old decor reflects ongoing renovations. The stay was comfortable, especially for families with babies, though the noise levels were slightly bothersome. The central location is convenient for accessing transport options and exploring the city, but the quiet seeking might find it a bit removed from the lively restaurant scenes in the evenings.
Rooms
8.0
The rooms at the lower floors were more like a family room, suitable for our needs. The older decor due to refurbishments didn't detract from our comfort.
Service
7.0
The service was attentive and friendly, especially during meal times when we never felt rushed even with air conditioning issues. The staff's limitation in addressing the AC failure was a downside.
Location
8.0
The hotel is close to the bus stop for airport transfers and is quite central, making it easy to navigate the city's main attractions. However, it may feel a bit dated for those seeking vibrant evening dining options.
Dining
7.0
Despite some timing issues with dining, the overall quality was above average, especially the poultry dishes. However, the occasional lack of coffee was a minor inconvenience.
Facilities
8.0
The facilities, despite some aging appearances, were comfortable and equipped with modernized amenities. The value for money considering the recent upgrades is reasonable.
central location
noise levels
John
United Kingdom,
October
2023
8.2/10
The hotel's rooms looked to be newly refurbished, clean, and well-furnished, although relatively small. They provided lotion and slippers, like other 4-star hotels. The service was great, with a quick response to resolve issues like the air conditioning failure. The breakfast was good, and I enjoyed the laughter in the kitchen while waiting for my meal. The location is super convenient, very close to the train and bus station Porta Susa, making it easy to reach many central areas of the city. However, the area around the hotel was not very pleasant due to rough sleepers. The dining experience was okay, with a variety of salads, yet lacking for vegan guests. I appreciated the made-while-you-wait coffee and cake but felt the choices were limited for a 4-star hotel. The facilities were good overall, providing what was needed, with an underground parking option around the corner for €10 per day.
Rooms
8.0
The rooms were clean, well-furnished, and looked newly refurbished, but relatively small. They provided lotion and slippers.
Service
9.0
The service was excellent, with a quick response to resolve issues like the air conditioning failure. The staff was friendly and attentive.
Location
9.0
The location is super convenient, very close to the train and bus station Porta Susa, making it easy to reach many central areas of the city.
Dining
7.0
The dining experience was okay, with various salads, but lacking for vegan guests. I enjoyed the made-while-you-wait coffee and cake.
Facilities
8.0
The facilities were good, providing what was needed. There is an underground parking option around the corner for €10 per day.
George
United Kingdom,
September
2023
7.2/10
The hotel offers spacious, comfortable, and always clean rooms, but with amenities from the 80s. The service was exceptionally friendly and professional with multilingual staff. The location provides easy access to the city center though not exactly at the center itself. The dining experience lacked variety and was uninspiring. The hotel could be a good choice if the price is reasonable.
Rooms
8.0
The rooms were spacious, comfortable, and always clean.
Service
9.0
The service was super professional with exceptionally friendly and helpful staff.
Location
7.0
The hotel is fairly good, offering easy access to the city center and Juventus Stadium.
Dining
5.0
The dining options were limited and uninspiring.
Facilities
The facilities could have been more diversified.
Clean
Outdated amenities
Alexandra
United Kingdom,
September
2023
7.4/10
The hotel had some positives like modern tech appointments but fell short with small rooms and odd smells in the bathroom. The location was excellent with good accessibility to public transport. The dining experience was good overall, but there were some delays. The service was top-notch, helping quickly and being pleasant.
Rooms
6.0
The rooms were smaller than expected and had some strange smells in the bathroom, but they were well appointed with high tech features.
Service
9.0
The service was very nice and the staff were helpful, quickly resolving any issues.
Location
8.0
The hotel's location was excellent for accessing public transport and exploring the city on foot.
Dining
7.0
The dining experience was decent, with a self-service setup featuring various food and drink options.
Facilities
7.0
The hotel had adequate facilities to meet basic needs during the stay.
Arthur
United Kingdom,
August
2023
7.2/10
The hotel had spacious and very clean rooms, although they were not warm enough, possibly due to insufficient access points installed. The service staff were unpleasant, implying inconvenience when paying in cash. On the positive side, the location was excellent with easy access to the city center and Juventus Stadium.
Rooms
7.0
The rooms had space and were very clean and well-furnished, but struggled to become warm enough, potentially due to insufficient access points installed.
Service
5.0
The staff had a very poor manner and were unhelpful in accommodating payment preferences. However, room service and other amenities were pleasant and welcoming.
Location
9.0
The hotel is excellently located with easy access to the city center and Juventus Stadium.
Dining
5.0
The dining options were not great and could have been more diversified. However, there were good options available, especially sweet ones.
Facilities
8.0
The facilities provided were satisfactory, offering a comfortable stay.
David
United Kingdom,
July
2023
8.6/10
My stay at the hotel was exceptional. The rooms were pristine and seemed brand new, providing a cozy bed for a restful night. The service, although a bit brisk at times, was overall very helpful, especially when they kindly removed a breakfast charge for us. The location was superb, within easy reach of both the city center and the train station. The dining experience, while good, could have offered more vegetarian choices. The facilities were top-notch, offering everything one could need during their stay.
Rooms
9.0
The room I stayed in felt like it had never been used; it was spotless with modern fixtures and an incredibly comfortable bed.
Service
8.0
The staff, although occasionally rushed, were notably helpful and even removed a breakfast charge from our bill.
Location
9.0
The hotel's location was ideal, with easy access to both the city center and the Juventus Stadium.
Dining
8.0
The dining options were varied and delicious, with fresh fruit, eggs, and pastries available, though more vegetarian choices would have been appreciated.
Facilities
9.0
The facilities at the hotel were top-notch, offering everything from room service to laundry and shuttle services.
Josh
United States,
July
2023
8.4/10
I loved my stay at the hotel; it was a cozy and clean place perfect for our honeymoon. The room was nice and clean, although a bit small. The service was professional and kind, ensuring a comfortable stay. The location was excellent, allowing easy access to all the main spots in Turin. The dining experience was good with lovely staff, though the breakfast hour could be more accommodating. Overall, it was a great stay with some minor areas for improvement.
Rooms
8.0
The room was well presented, clean, and had all the amenities we needed. The size was a bit small but comfortable.
Service
9.0
The service was professional and kind, making us feel welcome and taken care of.
Location
9.0
The location was perfect for exploring Turin, with easy access to transportation and walking distance to key spots.
Dining
7.0
The dining was enjoyable with a good variety of products and friendly staff, although the breakfast hour was a bit late for early travelers.
Facilities
9.0
The facilities were great, offering everything we needed for a comfortable stay.
Clean
Small rooms
Patrick
United States,
May
2023
8.0/10
Overall, my stay at the hotel was pleasant. The rooms, although needing some updating as the carpets were threadbare, were clean and comfortable. The staff was friendly, and the breakfast was great. Unfortunately, being in the basement meant no nice views. The location was convenient for the city and airport commute, but the noise in the corridor was a bit bothersome.
Rooms
7.0
Despite the need for some updates, the rooms were clean and provided a comfortable stay.
Service
8.0
The service was professional and friendly, but the constant noise in the corridor was a downside.
Location
9.0
The location was perfect in terms of proximity to the city center and the train station, making it convenient for both sightseeing and travel.
Dining
8.0
The breakfast was excellent and a good start to the day, although more staff may be needed during peak times.
Facilities
8.0
The hotel offered a variety of facilities to meet guests' needs during their stay.
Robert
United States,
May
2023
8.2/10
My stay at the hotel was lovely. The room was well presented, clean, and had all the amenities I needed. It was spacious, nicely decorated, and amazingly quiet for a city center location. The service was top-notch, very welcoming, and helpful. The location was excellent for accessing the station and city, although it felt slightly outside the center for dining options. The dining experience was more than adequate, though there were moments of understaffing during breakfast. Overall, a great value for money.
Rooms
9.0
My room on the fourth floor was spacious, nicely decorated, and amazingly quiet for a city center location. It had all the amenities I needed and was very clean.
Service
9.0
The staff was very welcoming and helpful, especially in catering for special dietary needs. They were more than happy to oblige with any requests.
Location
8.0
The hotel's location was excellent for the station and city access. It was within walking distance from Porta Susa Station and also not far from the center of Turin.
Dining
7.0
The dining experience was more than adequate, with excellent coffee and hot chocolate. However, there were times when they ran out of coffee and seemed a bit understaffed during breakfast.
Facilities
The facilities were good overall, but nothing particularly outstanding. Everything was functional and served its purpose well.